The Customer Experience

The IKG customer experience advantage means that our passionate, solution-focused team acts as an extension to your organization.   

Whether you have broad questions and need an introduction to our products or are ready to place your order, our expert IKG sales representatives can help. Discover the range of possibilities for your specific project needs and budget through our consultative approach. 

Your team will include project managers and engineers that will handle design, estimating, detailing, stamped calculations, and execute a plan for your precise solution. Our fabrication and logistics department will create your customized products and meet even the most demanding delivery times.  

In fact, each fabricated job has a dedicated IKG project manager to ensure quality and efficiency through every step of the manufacturing process. From complex floor patterns to hard-to-fit areas, IKG provides expert assistance with design, estimating, sales and engineering. 

When you receive the IKG® customer experience, you are receiving more than a metal bar grating or anti-slip product. You are partnering with us and receiving the support of an expert team that is ready to make all your projects a success. We look at each piece of grating and make sure it is the right size and the right material, and verify that it fits within the overall project plan. We make sure that it is completed with the right finish, coating and surface. The addition of our proprietary safety coatings will further enhance your safety program.  

For quick delivery, IKG manufactures high-quality bar grating in several plants throughout the U.S. and Mexico. As the market leader, IKG provides unrivaled products paired with consultative services to a wide range of industries. 

Our sales team, project managers and other experts are ready to help with general information, placing an order or following up on an existing order or purchase.  

With over 100 years of experience, IKG continues to lead the bar grating industry with high-quality products, unmatched expertise, and innovative solutions. Through consistent, competitive, and dependable customer care, Forging Partnerships® has become synonymous to IKG.